In most companies, managers choose a few top performers to handle a project based on their expertise. While that process might have some benefits, the disadvantages far outnumber them.
Giving preferences to selected team members over others damages the team morale, restricts professional growth, and introduces risk and delays (for instance, if the particular SME is on vacation or leaves the company in the middle of a project).
Using Jira for Agile is the best way of ensuring that tasks are assigned according to employees’ skills. People receive the jobs they are best qualified for rather than those they prefer doing. The job goes to the first available expert, thus increasing its chances of success. A system such as this promotes a culture of healthy competition.
Using software like Skills for Jira helps managers follow the best Agile practices. For example, it helps them align with the pull system, transforming the entire process into a self-serving one. A team member chooses a task matching their skills by pressing a button instead of the manager doing it for them every time.
A system such as the one defined above has plenty of benefits. Please continue reading to find out what they are and other important information on this topic.
Use all the available skills
In many companies, people are hired into specific roles and assigned to various teams. They get tasks relevant to their team or position rather than receiving assignments for which they possess expertise. It leads to time wastage, overstaffing, project delays, low morale, and stale skills.
Self-service assignments
It allows managers to configure multiple work queues and specify the workers who can pull or select a task. Another advantage is controlling work scope and priorities with Jira Query Language (JQL).
Managers can also limit the work in progress, ensure users receive their next assignment in a single click and allow them to use a full-featured Assignment Dashboard.
Reduced idle time
The Agile pull system enables the team members to choose a task when they are idle, rather than wasting time waiting for an assignment or an external input. More importantly, they can select a task they are the most qualified for.
Less dependency on the manager
A self-service work distribution system made possible by the Agile pull system reduces dependency on the manager for everyday work assignments or allocation. This has many advantages, including eliminating bottlenecks and freeing up manager resources for value-adding activities like coaching, prioritization, quality control, or deep dives.
Easy scaling and restructuring of teams
Automatic work distribution enables the easy scaling and restructuring of teams. It removes the overhead, needs for negotiations, and the human factor while guaranteeing an increase in the quality of work.
Micromanagement is not desirable in any company since it results in high employee turnover, affects creativity, leads to burnout, and discourages teamwork.
Scaling and restructuring enable companies to avoid micromanagement but remain in control of processes crucial for the efficient management of the company, like priorities, backlog, and work queues.
Build a culture of self-reliance
Any team in a company needs the motivation to learn and grow. It does not happen on its own. Objective work assignments and visible skill gaps motivate the teams while helping managers focus on being influential leaders and helping their teams in the most productive way possible.
A culture of self-reliance is especially useful when combined with a skill-focussed training program.
Using Jira for Agile through software that enables pull practices ensures that people receive tasks according to their expertise. When that happens, it improves an organization’s productivity, raises its morale, increases the success rate of projects, and reduces the team’s dependency on the manager.
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