Essential Software and Tools for Small Businesses

1. CPQ Software

CPQ (Configure, price, quote) software can generate and review quotes for complex and configurable products. The ‘configure’ in CPQ effectively deals with the complex combinatorial challenges small businesses face in creating a viable product. Out of the many vendors offering CPQ solutions, very few brands, (like configureone.com) provide a robust enterprise CPQ software.

Configure One is recognized globally for its robust CPQ software solutions. Since its inception in 2000, the company hasn’t budged an inch on its commitment to delivering innovative and powerful user-friendly CPQ software solutions.

With this all-in-one solution, you can efficiently streamline and optimize your business’ operations. It excels in all aspects of product configuration and price calculation and can also send dynamic quotes to customers. What’s more, with the competitive advantage Configure One offers to the complex manufacturing and sales environment, you can now close more deals, eliminate errors, and enhance customer satisfaction.

2. Objectives and key results (OKR) software

Both large enterprises and small businesses set goals. They then communicate those goals to the respective team for execution. However, the underlying challenge is that many business owners have difficulty measuring and tracking each team’s performance.

The good news is that with an OKR software like the one found on workboard.com, you can now set, track, and measure your business goals. On top of that, you can continuously plan, and prioritize tasks, as well as engage your team for optimal performance.

3. CRM Systems

Salesforce is the top dog in CRM systems. To back this up, they’ve also received multiple awards from Forbes. Also, despite the wide range of functions the software offers, the system is very user-friendly, adaptable, and efficient to operate. With Salesforce, you get an overview of all sales activities. Better yet, opportunities are also easy to identify. Moreover, good collaborative functions are well and efficiently linked to one another. No doubt, this is one of our absolute favorites that leaves nothing to be desired.

Salesforce not only works for selling, but their Customer 360 software is also great for customer satisfaction. You’ll likely agree that good customer feedback is vital for the smooth running of any business. That’s another good reason to have an efficient CRM system in place. It helps you personalize your customer interaction, improve service delivery, and enhance customer experiences. You can also aggregate all structured and unstructured customer data across an organization.

4. NetSuite

NetSuite provides a single web-based platform to cover multiple business processes like customer relationship management (CRM), enterprise resource planning (ERP), and human resources management software. This cloud business management suite helps businesses cut down on running costs, and it also offers a single platform for multiple operations. NetSuite also enhances team productivity and IT efficiency. Many companies manage their operations with NetSuite, as it’s flexible, adaptable, and control in making informed decisions.

5. Inquisiq

Inquisiq is a learning management software that helps improve the skills of your team members. This particular software provides them with exceptional and unique training experiences. You can also disseminate training manuals and coursework, as well as track the learner’s progress.

Another great thing about Inquisiq is that it’s ideal for small businesses looking to balance eLearning with on-the-job training. What’s more, this outstanding learning management tool is easy to use and allows integration with other content management systems (CMSs).